What is Site24x7?

Site24x7 is a bot in the monitoring and analytics bots category, operated by Site24x7.

Bot name
Site24x7
Operator
Site24x7
Type
Bot
Respects robots.txt
Not confirmed
robots.txt user agent
site24x7
Signs requests (Web Bot Auth)
No

About Site24x7

Site24x7's global website monitoring probe.

Monitoring bots check uptime, performance and page changes on behalf of a site owner or a third party. Allow the services you run yourself and exclude them from analytics so they do not inflate page views.

Site24x7 user agent

Sample user agent strings sent by Site24x7:

  • Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.137 Safari/537.36 (site24x7)
  • site24x7.com

Anyone can copy a user agent string. Transfon Security also checks where each request comes from, so a request that claims to be a known crawler but comes from the wrong network is treated as a fake, not as the real crawler.

How to block Site24x7 in robots.txt

We have not confirmed whether Site24x7 follows robots.txt. Add a rule, then check your logs to see that it stopped. robots.txt is a plain text file at the root of your domain, such as https://example.com/robots.txt.

Block Site24x7 from the whole site

User-agent: site24x7
Disallow: /

Block Site24x7 from some folders

User-agent: site24x7
Disallow: /private/
Disallow: /search

Allow Site24x7 only on some folders

User-agent: site24x7
Allow: /blog/
Disallow: /

Allow Site24x7 and block other crawlers

User-agent: site24x7
Allow: /

User-agent: *
Disallow: /

Things to know

  • Each host needs its own file. Rules on www.example.com do not apply to shop.example.com.
  • A crawler obeys only the most specific group that names it. Once you add a User-agent: site24x7 group, Site24x7 ignores your User-agent: * rules, so repeat any that should still apply.
  • The user agent name is not case sensitive. We take site24x7 from Site24x7's user agent; check Site24x7's own documentation if it publishes a different robots.txt name.
  • Crawlers cache robots.txt, so changes can take up to a day to apply. Disallow stops crawling but does not remove pages already collected or indexed.

Limits of robots.txt

  1. Site24x7 may not follow the rule. robots.txt is a request that nothing enforces, and we have not confirmed that Site24x7 follows it. Check your logs after adding a rule.
  2. The user agent could be fake. robots.txt matches the name a request claims. Anyone can send Site24x7's user agent, and a scraper using it is not bound by Site24x7's robots.txt policy. Only checking the source network tells a real Site24x7 from a fake one.

Treat robots.txt as a statement of your policy, and enforce it where requests arrive.

Who should care about Site24x7

Publishers

Allow Site24x7 if it is a service you use, and keep its visits out of page views and ad requests either way.

Transfon Security for publishers

Media buyers and advertisers

Site24x7 is not a person. Exclude it from campaign and conversion data so reports reflect real visitors.

Transfon Security for advertisers

E-commerce

Allow Site24x7 only if it works for your store, and keep it away from cart and checkout.

Transfon Security for e-commerce

SaaS and APIs

If Site24x7 is a service you use, allow it on the endpoints it needs and block it elsewhere.

Transfon Security for SaaS and APIs

Block Site24x7 with Transfon Security

robots.txt is a request, not an enforcement. Transfon Security shows Site24x7 by name in the Top Bots report, so you can see how often it visits and which pages it reads. Block or allow it with a User Agent rule, or slow it down with a rate limit decision rule.

Transfon Security

Control Site24x7 on your site

  • See every Site24x7 visit and the pages it reads
  • Spot bots that fake trusted crawler names
  • Block, allow or rate limit Site24x7 with one rule
  • Works with or without robots.txt support

Frequently asked questions

What is Site24x7?

Site24x7 is a bot in the monitoring and analytics bots category, operated by Site24x7. Site24x7's global website monitoring probe.

Does Site24x7 respect robots.txt?

We have not confirmed whether Site24x7 follows robots.txt. Add a robots.txt rule, then check your logs to see that it stopped, and block it by user agent if it did not.

How do I block Site24x7?

Add "User-agent: site24x7" followed by "Disallow: /" to the robots.txt file at the root of your site. To enforce it, block requests whose user agent contains "site24x7" at your WAF. In Transfon Security that is one User Agent block rule.

Is robots.txt enough to block Site24x7?

No. robots.txt is voluntary, so Site24x7 may not follow it, and anyone can send Site24x7's user agent, so a fake Site24x7 ignores your rule. Enforce the rule where requests arrive, at your WAF, and check the source network.

Should I block Site24x7?

Monitoring bots check uptime, performance and page changes on behalf of a site owner or a third party. Allow the services you run yourself and exclude them from analytics so they do not inflate page views.

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See Which Bots Visit Your Site

Transfon Security identifies every bot in this directory in your traffic reports, flags fake search crawlers, and lets you allow, block or rate limit each bot.

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