What is FastmailBot?

FastmailBot is a bot in the link preview bots category, operated by Fastmail.

Bot name
FastmailBot
Operator
Fastmail
Type
Bot
Respects robots.txt
Not confirmed
robots.txt user agent
FastmailUA
Signs requests (Web Bot Auth)
No

About FastmailBot

Fastmail fetch and image proxy bot

Link preview bots fetch a page when someone shares its URL in a chat app or social network, to build the preview card. Blocking them breaks your link previews, so keep them allowed but leave them out of analytics and ad requests.

FastmailBot user agent

Sample user agent strings sent by FastmailBot:

  • FastmailUA/1.0
  • Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.5993.117 Safari/537.36 FastmailUA/1.0

Anyone can copy a user agent string. Transfon Security also checks where each request comes from, so a request that claims to be a known crawler but comes from the wrong network is treated as a fake, not as the real crawler.

How to block FastmailBot in robots.txt

We have not confirmed whether FastmailBot follows robots.txt. Add a rule, then check your logs to see that it stopped. robots.txt is a plain text file at the root of your domain, such as https://example.com/robots.txt.

Block FastmailBot from the whole site

User-agent: FastmailUA
Disallow: /

Block FastmailBot from some folders

User-agent: FastmailUA
Disallow: /private/
Disallow: /search

Allow FastmailBot only on some folders

User-agent: FastmailUA
Allow: /blog/
Disallow: /

Allow FastmailBot and block other crawlers

User-agent: FastmailUA
Allow: /

User-agent: *
Disallow: /

Things to know

  • Each host needs its own file. Rules on www.example.com do not apply to shop.example.com.
  • A crawler obeys only the most specific group that names it. Once you add a User-agent: FastmailUA group, FastmailBot ignores your User-agent: * rules, so repeat any that should still apply.
  • The user agent name is not case sensitive. We take FastmailUA from FastmailBot's user agent; check Fastmail's own documentation if it publishes a different robots.txt name.
  • Crawlers cache robots.txt, so changes can take up to a day to apply. Disallow stops crawling but does not remove pages already collected or indexed.

Limits of robots.txt

  1. FastmailBot may not follow the rule. robots.txt is a request that nothing enforces, and we have not confirmed that FastmailBot follows it. Check your logs after adding a rule.
  2. The user agent could be fake. robots.txt matches the name a request claims. Anyone can send FastmailBot's user agent, and a scraper using it is not bound by Fastmail's robots.txt policy. Only checking the source network tells a real FastmailBot from a fake one.

Treat robots.txt as a statement of your policy, and enforce it where requests arrive.

Who should care about FastmailBot

Publishers

FastmailBot fetches pages when your links are shared or syndicated. Keep it allowed so previews and feeds work, but leave it out of page views and ad requests.

Transfon Security for publishers

Media buyers and advertisers

When ads or posts are shared, FastmailBot fetches the landing page. Those hits are not clicks, so keep them out of campaign reports.

Transfon Security for advertisers

E-commerce

Product links shared in chats and feeds are fetched by FastmailBot. Keep it allowed so previews show the right image and price.

Transfon Security for e-commerce

SaaS and APIs

Allow FastmailBot on public pages so shared links preview well, and keep it off the app.

Transfon Security for SaaS and APIs

Block FastmailBot with Transfon Security

robots.txt is a request, not an enforcement. Transfon Security shows FastmailBot by name in the Top Bots report, so you can see how often it visits and which pages it reads. Block or allow it with a User Agent rule, or slow it down with a rate limit decision rule.

Transfon Security

Control FastmailBot on your site

  • See every FastmailBot visit and the pages it reads
  • Spot bots that fake trusted crawler names
  • Block, allow or rate limit FastmailBot with one rule
  • Works with or without robots.txt support

Frequently asked questions

What is FastmailBot?

FastmailBot is a bot in the link preview bots category, operated by Fastmail. Fastmail fetch and image proxy bot

Does FastmailBot respect robots.txt?

We have not confirmed whether FastmailBot follows robots.txt. Add a robots.txt rule, then check your logs to see that it stopped, and block it by user agent if it did not.

How do I block FastmailBot?

Add "User-agent: FastmailUA" followed by "Disallow: /" to the robots.txt file at the root of your site. To enforce it, block requests whose user agent contains "FastmailUA" at your WAF. In Transfon Security that is one User Agent block rule.

Is robots.txt enough to block FastmailBot?

No. robots.txt is voluntary, so FastmailBot may not follow it, and anyone can send FastmailBot's user agent, so a fake FastmailBot ignores your rule. Enforce the rule where requests arrive, at your WAF, and check the source network.

Should I block FastmailBot?

Link preview bots fetch a page when someone shares its URL in a chat app or social network, to build the preview card. Blocking them breaks your link previews, so keep them allowed but leave them out of analytics and ad requests.

Related bots

All link preview bots · Full bot directory

See Which Bots Visit Your Site

Transfon Security identifies every bot in this directory in your traffic reports, flags fake search crawlers, and lets you allow, block or rate limit each bot.

Stay ahead of the publishing curve

Privacy, security, monetization, and performance insights. A few emails a month, no spam.

By subscribing you agree to our privacy policy.